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你们的货我们差不多准备在发送了。 We need this order packed in a special way.We know it is fragile. 这次的货需要特别的包装。 我们知道它容易破碎。 Yes.please be careful when you send it out. 是的,出货时请小心些。 We're getting the order out now. 我们现在要出货了 Did you get our packing specifications? 你收到我们的装箱说明书了吗? 
收到了,现在正在看。 good.take care with the order ,will you? 很好,那就麻烦你们多操心了。 Have you seen our new packing specifications? 你看过我们新的包装指示了没有? Yes ,I have. 有,看过了 We'll need all our orders packed that way from now on. 今后我们所有的货都要照样包装。 
没问题,我们会照你的指定的方式去做。 Do you think you can follow our specifications for packing? 就照我们的指定方式装箱,没问题吧。 They will add a couple of days to our shipping date. 那要多个二、三天才能出货哦。 We're prepared for that. 我们已有准备了。 Then we can do it for you. 那就照你的意思做。 
我们订的货需要分装三箱。 How do you want it separated? 怎么分呢。 I'll send you a note about that. 我会寄一张便条给你。 Good ,we'll pack up the order as soon as we get the not. 好,我们一收到会立刻打包。 Does this whole order go to the same place? 这一整批的货都是送往相同的地方吗? 
不,有一半要送到我们的惠顿厂。 Then we're going to have to shop it in different lots. 那我们是要分开送了。 Yes ,that's right. 对的。 We have a problem. 出问题了。 What is it? 什么呢? 
上次叫的货因为包装太差送到后都损毁了。 I see ,I'll look into it for you. 哦!这件事我会查明的。 There was some confusion about our last shipment. 上一批货把我们搞得迷迷糊糊。 Why?what happened. 为什么?怎么啦? The order number wasn't anywhere on any of the boxes. 所有的条子都没打上订货号码啊! 
我会注意以后不会再发生那样的事。 When could you make a delivery? 你们什么时候可以交货啊? Is this a rush order? 这批货急吗? Kind of. 有一点。 We'll get it right out for you. 我们马上就出货。 
我打电话来是想知道上次订的货怎么样啦? That is scheduled for shipment the day after tomorrow , 预定后天就可装船了。 Good ,we need it. 好,我们等着要这批货。 It will be there. 没问题,会送到的。 What seems to be the delay in shipping? 你们出货延迟了,是什么原故呢? 
因为货运公司的安排有问题。 We really need that material ,you know. 你知道,我们急着需要那批材料。 Yes ,we'll have it out just as soon as we can. 是的,我们会尽快出货。 Could we send this out to you right now? 现在就出货可以吗? We don't need it until next month. 我们要到下个月才用得着。 
货已经准备好等着出了。 We don't have space in the warehouse for it. 我们仓库没有空位了。 We're having trouble meeting your shipping schedule. 要如期出货,我们有问题。 How late do you plan to be? 你们预计延迟多久? About a month. 大概一个月。 
我不知道我们是否能够等那么久。 Can you change the shipping date on out order? 你能不能改一下我们的出货日期? Do you want to make it earlier or later? 要提早还是延迟呢? Later ,by about two weeks. 延迟,大概二个星期。 I'll tell the shipping superintendent about it for you. 我会把这事告诉出货组长。 
如果能在下个月出货的话我们会轻松一些。 That is our peak season. 下个月是我们的旺季。 Will it cause a delay? 会耽搁出货吗? We could guarantee delivery better if you would take it now. 如果现在交货我们较能保证如期交到。 How would you like this order shipped? 这批货您要怎么运送? 
用最快的方式。 That might cost a little more. 那样恐怕要多花点钱。 That's OK.We really need the material. 没关系,我们急着要这些原料。 How fast could we have this order? 这批货多快可以交给我们? In five working days ,if we ship by air. 如果空运的话,五个工作天内可以到。 
看来就这么办吧。 We'll get it right out. 我们马上就出货。 Are you going to ship this by air? 这批货你要用空运的吗? That costs quite bit more. 那要多花好多钱。 How much more? 多多少。 
我来查一下价目再给你回电。 Please make sure you mark the shipment for careful handling. 请不要忘了在货物上标明“小心搬运”。 Yes ,we'll do that for you. 好的,我们会的。 Warn the trucking company to take it easy. 吩咐卡车运输公司要小心啊。 I certainly will. 一定的。 
我们需要每只箱子的外观都打上订购号码。 That will be no problem. 没问题的。 It makes it easier for us when we get the order on the dock. 这样我们在码头提货时比较方便。 I'll take care of it for you. 这事我会注意的。 We'd like you to change shippers for the next order. 下次的货我们希望换一家运输公司。 
出了什么问题吗? There was a lot of damage in transit. 很多货在运送途中损坏了。 We'll find someone else for you. 我们会为你另找一家。 We'll have to cancel if we don't get that order soon. 如果不能很快拿到货,我们只有取消啦。 It's already in transit. 已经在运输中了。 
好,我们已经等好久啦。 You'll have it tomorrow at the latest. 最晚明天就能拿到了。
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